AI Focus: Future of Collections in Banking White Paper
Explore the future of collections processes in banking. Updated for 2021
Read how improving customer experiences and creating personalised, self-service customer solutions in collections is essential to stay competitive in banking with the fierce competition encroaching into the market as well as the impact of COVID-19.
Sections Include:
The current state of collections
The Possibilities Presented to Banks
Turning Possibilities into Action
Future Outlook of Collections Processes
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The Features
Flexible & Secure
Control every aspect of your collections strategy
Customer-Centric
Personalise your messaging to your customers
Optimise & Grow
AI-driven insight advises you on best communication practices
Reduce Churn
Create positive experiences to increase likeliness of repayment
Increase ROI
Lower operating costs by automating manual processes
Fully Transparent
Generate reports about your most valued metrics
Digital-First Channels
Pick your best channels and optimise customer interaction
No-Code Adaptation
Design & perfect your collections content in our robust editor
What our customers are saying
“We are always pushing ourselves to be leaders in mobile banking and lending. To continue to innovate, we now have customisable landing pages, new payment options, and AI-driven strategies.”
Stephan Schuller
MANAGING DIRECTOR, PACTUM COLLECTIONS GMBH
“We realised re:ceeve was uniquely positioned to provide immense value as soon as we discussed the product’s ability to quickly test new solutions, templates, and ideas to drive repayment.”
